[Ibergrid-support] [IBERGRID-SUPPORT #558] access to ibercloud

[Enol Fernández]

Hi Julián,

please try now again. There was a configuration problem that was making the
portal fail.
The Ibergrid certificate is for registering at the other part of the web,
it doesn't matter if you cancel or not for entering to the dashboard.

Cheer,
Enol


On Fri, Jan 17, 2014 at 11:51 AM, Julián Garrido <
helpdesk-ibergrid at rediris.es> wrote:

>
> <URL: https://rt-ngi.rediris.es/Ticket/Display.html?id=558 >
>
> Hi Enol,
>
> Thank you for your answer. I am using the email as user and the same
> password than I use to log in my profile. I guess that I am using the right
> ones because I can see me profile. am I right? However, I still get errors.
>
> If I try to connect selecting IFCA, I get the following error: An error
> occurred authenticating. Please try again later.
> If I try to connect selecting BIFI, I get the following error: Something
> went wrong! An unexpected error has occurred. Try refreshing the page. If
> that doesn't help, contact your local administrator.
>
> Sometimes, the web page lets me use the Ibergrid certificate, but I click
> on cancel and use the user/password credentials. Is this the right way to
> go?
>
> regards, Julián Garrido
>
>
> 2014/1/17 Enol Fernández del Castillo via IBERGRID-RT <
> helpdesk-ibergrid at rediris.es>
>
> > Hi Julián,
> >
> > In principle your account is now active.
> > Are you getting any error in that page? Username is your email address.
> >
> > Cheers
> > Enol.
> >
> >
> > On Fri, Jan 17, 2014 at 9:42 AM, Julián Garrido <
> > helpdesk-ibergrid at rediris.es> wrote:
> >
> > >
> > > Fri Jan 17 09:42:19 2014: Request 558 was acted upon.
> > >  Transaction: Ticket created by jgarrido at iaa.es
> > >        Queue: Support
> > >      Subject: access to ibercloud
> > >        Owner: Nobody
> > >   Requestors: jgarrido at iaa.es
> > >       Status: new
> > >  Ticket <URL: https://rt-ngi.rediris.es/Ticket/Display.html?id=558 >
> > >
> > >
> > > Hi,
> > >
> > > I register some time ago in https://cloud.ibergrid.eu/ using the user
> > > jgarrido at iaa.es
> > > Despite I can log in and see my profile (
> > > https://cloud.ibergrid.eu/profiles/profile), I cannot go through this
> > > page (
> > > https://cloud.ibergrid.eu/horizon).
> > >
> > > Is there any additional step I should request for to enable my account?
> > >
> > > Best regards, Julián Garrido
> > >
> > > _______________________________________________
> > > Ibergrid-support mailing list
> > > Ibergrid-support at listas.cesga.es
> > > https://listas.cesga.es/mailman/listinfo/ibergrid-support
> > >
> >
>
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>
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