[Ibergrid-support] [IBERGRID-SUPPORT #794] Access to Ibercloud

Fri Aug 29 09:03:33 CEST 2014

<URL: https://rt-ngi.rediris.es/Ticket/Display.html?id=794 >

Hi Enol,

No worries. I supposed people was on holidays.

Now the error is different. If I choose BIFI region the error is: "An error
occurred authenticating. Please try again later."
But if I choose IFCA: "Invalid user name or password. "

I have seen these same errors on other occasions, but then after a while
(or a day) they disappear. At least, the BIFI error, now I don't remember
if I have been able to login to IFCA region some time. We started to do the
work in BIFI region, precisely because I get access to IFCA region later,
so I usually don't login to IFCA.

Why is there two regions in ibercloud?

Thanks,
Susana.

2014-08-29 1:27 GMT+02:00 Enol Fernández del Castillo via IBERGRID-RT <
helpdesk-ibergrid at rediris.es>:

> Hi Susana,
>
> I totally missed this ticket until now. Sorry for the delay!
>
>
> On Mon, Aug 11, 2014 at 8:39 AM, sse at iaa.es via IBERGRID-RT <
> helpdesk-ibergrid at rediris.es> wrote:
>
> >
> > <URL: https://rt-ngi.rediris.es/Ticket/Display.html?id=794 >
> >
> > Hi Enol,
> >
> > In my case I can not login when I select the IFCA region (BIFI region is
> > ok). The error is "Something went wrong! An unexpected error has
> occurred.
> > Try refreshing the page. If that doesn't help, contact your local
> > administrator."
> >
>
> Is it still happening? We've been going through some updates lately.
>
>
>
> >
> > Besides, I get other error and I don't know if this is related to the
> > previous one. I pasted here an example:
> > sse at dae53:~$ glance image-list
> > Authorization Failed: SSL exception connecting to
> > https://server4-epsh.unizar.es:5000/v2.0/tokens
> >
>
> > I have set the OpenStack RC file which I donwloaded from
> >
> >
> https://cloud.ibergrid.eu/horizon/project/access_and_security/api_access/openrc/
> > .
> > I am sure the password in  &OS_PASSWORD is correct.
> >
>
> I think your glance client does not know about the server CA
> Can you try with glance --insecure image-list?
>
> Cheers,
> Enol.
>
>
>
>
>
> >
> > Thanks,
> > Susana
> >
> >
> >
> > 2014-08-07 11:43 GMT+02:00 Enol Fernández del Castillo via IBERGRID-RT <
> > helpdesk-ibergrid at rediris.es>:
> >
> > > Hi,
> > >
> > > It seems to work for me, what is the exact error message that you get?
> > >
> > > Cheers,
> > > Enol
> > >
> > >
> > > On Thu, Aug 7, 2014 at 9:22 AM, Julián Garrido <
> > > helpdesk-ibergrid at rediris.es
> > > > wrote:
> > >
> > > >
> > > > Thu Aug 07 10:22:40 2014: Request 794 was acted upon.
> > > >  Transaction: Ticket created by jgarrido at iaa.es
> > > >        Queue: Support
> > > >      Subject: Access to Ibercloud
> > > >        Owner: Nobody
> > > >   Requestors: jgarrido at iaa.es
> > > >       Status: new
> > > >  Ticket <URL: https://rt-ngi.rediris.es/Ticket/Display.html?id=794 >
> > > >
> > > >
> > > > Good morning,
> > > >
> > > > We are having some issues to log in into the ibercloud dashboard (
> > > > https://cloud.ibergrid.eu/horizon), it says that something went
> wrong
> > > ...
> > > >
> > > > Could you take a look into it? or could it be that I haven't use my
> > > account
> > > > in a couple of months? My user is jgarrido at iaa.es
> > > >
> > > > Best regards, Julián Garrido
> > > >
> > > > _______________________________________________
> > > > Ibergrid-support mailing list
> > > > Ibergrid-support at listas.cesga.es
> > > > https://listas.cesga.es/mailman/listinfo/ibergrid-support
> > > >
> > >
> >
> >
> >
> > --
> > Susana Sánchez Expósito
> >
> > Instituto de Astrofísica de Andalucía   IAA (CSIC)
> > Camino Bajo de Huétor, 50. Granada E-18008
> > Tel:(+34) 958 121 311 / (+34) 958 230 618
> > Fax:(+34) 958 814 530
> > e-mail: sse at iaa.es
> >
> > _______________________________________________
> > Ibergrid-support mailing list
> > Ibergrid-support at listas.cesga.es
> > https://listas.cesga.es/mailman/listinfo/ibergrid-support
> >
>

-- 
Susana Sánchez Expósito

Instituto de Astrofísica de Andalucía   IAA (CSIC)
Camino Bajo de Huétor, 50. Granada E-18008
Tel:(+34) 958 121 311 / (+34) 958 230 618
Fax:(+34) 958 814 530
e-mail: sse at iaa.es