[Ibergrid-support] [IBERGRID-SUPPORT #830] Login into the Ibercloud dashboard

[José Sabater Montes via IBERGRID-RT]

Fri Aug 29 20:04:36 2014: Request 830 was acted upon.
 Transaction: Ticket created by jose.sabater
       Queue: Support
     Subject: Login into the Ibercloud dashboard
       Owner: Nobody
  Requestors: jsm at iaa.es
      Status: new
 Ticket <URL: https://rt-ngi.rediris.es/Ticket/Display.html?id=830 >


Hello,

I can no longer log into the Ibercloud dashboard
(https://cloud.ibergrid.eu/horizon/auth/login/). I get this error when trying
to lob into BIFI:
"An error occurred authenticating. Please try again later."
When trying to log into IFCA I get:
"Invalid user name or password."
The error with IFCA is persistent and has been happening for a long time.
However, the problems to log into BIFI are new.
On the other hand, the instances in BIFI are running and accessible, the
problem is only visible when accessing the dashboard.

I will present a talk about the use of the Ibercloud infrastructure to
calibrate radio astronomy data in a conference that will be held in one week. I
would like to add some snapshots of the dashboard for my presentation and it
would be great if I coud do that before next Friday. If not I can try to use
just a general description or some general OpenStack snapshots.

Thank you for your help and best regards,
Jose Sabater