<div dir="ltr"><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">Hi Julián,</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">
In principle your account is now active.</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">Are you getting any error in that page? Username is your email address.</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">
<br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">Cheers</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">Enol.</div></div><div class="gmail_extra"><br><br>
<div class="gmail_quote">
On Fri, Jan 17, 2014 at 9:42 AM, Julián Garrido <span dir="ltr"><<a href="mailto:helpdesk-ibergrid@rediris.es" target="_blank">helpdesk-ibergrid@rediris.es</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<br>
Fri Jan 17 09:42:19 2014: Request 558 was acted upon.<br>
Transaction: Ticket created by <a href="mailto:jgarrido@iaa.es">jgarrido@iaa.es</a><br>
Queue: Support<br>
Subject: access to ibercloud<br>
Owner: Nobody<br>
Requestors: <a href="mailto:jgarrido@iaa.es">jgarrido@iaa.es</a><br>
Status: new<br>
Ticket <URL: <a href="https://rt-ngi.rediris.es/Ticket/Display.html?id=558" target="_blank">https://rt-ngi.rediris.es/Ticket/Display.html?id=558</a> ><br>
<br>
<br>
Hi,<br>
<br>
I register some time ago in <a href="https://cloud.ibergrid.eu/" target="_blank">https://cloud.ibergrid.eu/</a> using the user<br>
<a href="mailto:jgarrido@iaa.es">jgarrido@iaa.es</a><br>
Despite I can log in and see my profile (<br>
<a href="https://cloud.ibergrid.eu/profiles/profile" target="_blank">https://cloud.ibergrid.eu/profiles/profile</a>), I cannot go through this page (<br>
<a href="https://cloud.ibergrid.eu/horizon" target="_blank">https://cloud.ibergrid.eu/horizon</a>).<br>
<br>
Is there any additional step I should request for to enable my account?<br>
<br>
Best regards, Julián Garrido<br>
<br>
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</blockquote></div><br></div>