[Ibergrid-support] [IBERGRID-SUPPORT #794] Access to Ibercloud

Tue Sep 2 11:37:25 CEST 2014

<URL: https://rt-ngi.rediris.es/Ticket/Display.html?id=794 >

Any news about this?

2014-08-29 9:03 GMT+02:00 Susana Sanchez Exposito <sse at iaa.es>:

> Hi Enol,
>
> No worries. I supposed people was on holidays.
>
> Now the error is different. If I choose BIFI region the error is: "An
> error occurred authenticating. Please try again later."
> But if I choose IFCA: "Invalid user name or password. "
>
> I have seen these same errors on other occasions, but then after a while
> (or a day) they disappear. At least, the BIFI error, now I don't remember
> if I have been able to login to IFCA region some time. We started to do the
> work in BIFI region, precisely because I get access to IFCA region later,
> so I usually don't login to IFCA.
>
> Why is there two regions in ibercloud?
>
> Thanks,
> Susana.
>
>
>
>
> 2014-08-29 1:27 GMT+02:00 Enol Fernández del Castillo via IBERGRID-RT <
> helpdesk-ibergrid at rediris.es>:
>
> Hi Susana,
>>
>> I totally missed this ticket until now. Sorry for the delay!
>>
>>
>> On Mon, Aug 11, 2014 at 8:39 AM, sse at iaa.es via IBERGRID-RT <
>> helpdesk-ibergrid at rediris.es> wrote:
>>
>> >
>> > <URL: https://rt-ngi.rediris.es/Ticket/Display.html?id=794 >
>> >
>> > Hi Enol,
>> >
>> > In my case I can not login when I select the IFCA region (BIFI region is
>> > ok). The error is "Something went wrong! An unexpected error has
>> occurred.
>> > Try refreshing the page. If that doesn't help, contact your local
>> > administrator."
>> >
>>
>> Is it still happening? We've been going through some updates lately.
>>
>>
>>
>> >
>> > Besides, I get other error and I don't know if this is related to the
>> > previous one. I pasted here an example:
>> > sse at dae53:~$ glance image-list
>> > Authorization Failed: SSL exception connecting to
>> > https://server4-epsh.unizar.es:5000/v2.0/tokens
>> >
>>
>> > I have set the OpenStack RC file which I donwloaded from
>> >
>> >
>> https://cloud.ibergrid.eu/horizon/project/access_and_security/api_access/openrc/
>> > .
>> > I am sure the password in  &OS_PASSWORD is correct.
>> >
>>
>> I think your glance client does not know about the server CA
>> Can you try with glance --insecure image-list?
>>
>> Cheers,
>> Enol.
>>
>>
>>
>>
>>
>> >
>> > Thanks,
>> > Susana
>> >
>> >
>> >
>> > 2014-08-07 11:43 GMT+02:00 Enol Fernández del Castillo via IBERGRID-RT <
>> > helpdesk-ibergrid at rediris.es>:
>> >
>> > > Hi,
>> > >
>> > > It seems to work for me, what is the exact error message that you get?
>> > >
>> > > Cheers,
>> > > Enol
>> > >
>> > >
>> > > On Thu, Aug 7, 2014 at 9:22 AM, Julián Garrido <
>> > > helpdesk-ibergrid at rediris.es
>> > > > wrote:
>> > >
>> > > >
>> > > > Thu Aug 07 10:22:40 2014: Request 794 was acted upon.
>> > > >  Transaction: Ticket created by jgarrido at iaa.es
>> > > >        Queue: Support
>> > > >      Subject: Access to Ibercloud
>> > > >        Owner: Nobody
>> > > >   Requestors: jgarrido at iaa.es
>> > > >       Status: new
>> > > >  Ticket <URL: https://rt-ngi.rediris.es/Ticket/Display.html?id=794
>> >
>> > > >
>> > > >
>> > > > Good morning,
>> > > >
>> > > > We are having some issues to log in into the ibercloud dashboard (
>> > > > https://cloud.ibergrid.eu/horizon), it says that something went
>> wrong
>> > > ...
>> > > >
>> > > > Could you take a look into it? or could it be that I haven't use my
>> > > account
>> > > > in a couple of months? My user is jgarrido at iaa.es
>> > > >
>> > > > Best regards, Julián Garrido
>> > > >
>> > > > _______________________________________________
>> > > > Ibergrid-support mailing list
>> > > > Ibergrid-support at listas.cesga.es
>> > > > https://listas.cesga.es/mailman/listinfo/ibergrid-support
>> > > >
>> > >
>> >
>> >
>> >
>> > --
>> > Susana Sánchez Expósito
>> >
>> > Instituto de Astrofísica de Andalucía   IAA (CSIC)
>> > Camino Bajo de Huétor, 50. Granada E-18008
>> > Tel:(+34) 958 121 311 / (+34) 958 230 618
>> > Fax:(+34) 958 814 530
>> > e-mail: sse at iaa.es
>> >
>> > _______________________________________________
>> > Ibergrid-support mailing list
>> > Ibergrid-support at listas.cesga.es
>> > https://listas.cesga.es/mailman/listinfo/ibergrid-support
>> >
>>
>
>
>
> --
> Susana Sánchez Expósito
>
> Instituto de Astrofísica de Andalucía   IAA (CSIC)
> Camino Bajo de Huétor, 50. Granada E-18008
> Tel:(+34) 958 121 311 / (+34) 958 230 618
> Fax:(+34) 958 814 530
> e-mail: sse at iaa.es
>

-- 
Susana Sánchez Expósito

Instituto de Astrofísica de Andalucía   IAA (CSIC)
Camino Bajo de Huétor, 50. Granada E-18008
Tel:(+34) 958 121 311 / (+34) 958 230 618
Fax:(+34) 958 814 530
e-mail: sse at iaa.es