[Ibergrid-support] [IBERGRID-SUPPORT #558] access to ibercloud

[Julián Garrido via IBERGRID-RT]

<URL: https://rt-ngi.rediris.es/Ticket/Display.html?id=558 >

Than you very much, Enol.


I can access as far as I select BIFI.

regards, Julián


2014/1/17 Enol Fernández del Castillo via IBERGRID-RT <
helpdesk-ibergrid at rediris.es>

> Hi Julián,
>
> please try now again. There was a configuration problem that was making the
> portal fail.
> The Ibergrid certificate is for registering at the other part of the web,
> it doesn't matter if you cancel or not for entering to the dashboard.
>
> Cheer,
> Enol
>
>
> On Fri, Jan 17, 2014 at 11:51 AM, Julián Garrido <
> helpdesk-ibergrid at rediris.es> wrote:
>
> >
> > <URL: https://rt-ngi.rediris.es/Ticket/Display.html?id=558 >
> >
> > Hi Enol,
> >
> > Thank you for your answer. I am using the email as user and the same
> > password than I use to log in my profile. I guess that I am using the
> right
> > ones because I can see me profile. am I right? However, I still get
> errors.
> >
> > If I try to connect selecting IFCA, I get the following error: An error
> > occurred authenticating. Please try again later.
> > If I try to connect selecting BIFI, I get the following error: Something
> > went wrong! An unexpected error has occurred. Try refreshing the page. If
> > that doesn't help, contact your local administrator.
> >
> > Sometimes, the web page lets me use the Ibergrid certificate, but I click
> > on cancel and use the user/password credentials. Is this the right way to
> > go?
> >
> > regards, Julián Garrido
> >
> >
> > 2014/1/17 Enol Fernández del Castillo via IBERGRID-RT <
> > helpdesk-ibergrid at rediris.es>
> >
> > > Hi Julián,
> > >
> > > In principle your account is now active.
> > > Are you getting any error in that page? Username is your email address.
> > >
> > > Cheers
> > > Enol.
> > >
> > >
> > > On Fri, Jan 17, 2014 at 9:42 AM, Julián Garrido <
> > > helpdesk-ibergrid at rediris.es> wrote:
> > >
> > > >
> > > > Fri Jan 17 09:42:19 2014: Request 558 was acted upon.
> > > >  Transaction: Ticket created by jgarrido at iaa.es
> > > >        Queue: Support
> > > >      Subject: access to ibercloud
> > > >        Owner: Nobody
> > > >   Requestors: jgarrido at iaa.es
> > > >       Status: new
> > > >  Ticket <URL: https://rt-ngi.rediris.es/Ticket/Display.html?id=558 >
> > > >
> > > >
> > > > Hi,
> > > >
> > > > I register some time ago in https://cloud.ibergrid.eu/ using the
> user
> > > > jgarrido at iaa.es
> > > > Despite I can log in and see my profile (
> > > > https://cloud.ibergrid.eu/profiles/profile), I cannot go through
> this
> > > > page (
> > > > https://cloud.ibergrid.eu/horizon).
> > > >
> > > > Is there any additional step I should request for to enable my
> account?
> > > >
> > > > Best regards, Julián Garrido
> > > >
> > > > _______________________________________________
> > > > Ibergrid-support mailing list
> > > > Ibergrid-support at listas.cesga.es
> > > > https://listas.cesga.es/mailman/listinfo/ibergrid-support
> > > >
> > >
> >
> > _______________________________________________
> > Ibergrid-support mailing list
> > Ibergrid-support at listas.cesga.es
> > https://listas.cesga.es/mailman/listinfo/ibergrid-support
> >
>