[Ibergrid-support] [IBERGRID-SUPPORT #558] access to ibercloud

[Pablo Orviz Fernandez via IBERGRID-RT]

<URL: https://rt-ngi.rediris.es/Ticket/Display.html?id=558 >

Issue resolved.



On Mon Jan 20 08:48:45 2014, jgarrido at iaa.es wrote:
> Than you very much, Enol.
>
>
> I can access as far as I select BIFI.
>
> regards, Julián
>
>
> 2014/1/17 Enol Fernández del Castillo via IBERGRID-RT <
> helpdesk-ibergrid at rediris.es>
>
> > Hi Julián,
> >
> > please try now again. There was a configuration problem that was
> making the
> > portal fail.
> > The Ibergrid certificate is for registering at the other part of the
> web,
> > it doesn't matter if you cancel or not for entering to the
> dashboard.
> >
> > Cheer,
> > Enol
> >
> >
> > On Fri, Jan 17, 2014 at 11:51 AM, Julián Garrido <
> > helpdesk-ibergrid at rediris.es> wrote:
> >
> > >
> > > <URL: https://rt-ngi.rediris.es/Ticket/Display.html?id=558 >
> > >
> > > Hi Enol,
> > >
> > > Thank you for your answer. I am using the email as user and the
> same
> > > password than I use to log in my profile. I guess that I am using
> the
> > right
> > > ones because I can see me profile. am I right? However, I still
> get
> > errors.
> > >
> > > If I try to connect selecting IFCA, I get the following error: An
> error
> > > occurred authenticating. Please try again later.
> > > If I try to connect selecting BIFI, I get the following error:
> Something
> > > went wrong! An unexpected error has occurred. Try refreshing the
> page. If
> > > that doesn't help, contact your local administrator.
> > >
> > > Sometimes, the web page lets me use the Ibergrid certificate, but
> I click
> > > on cancel and use the user/password credentials. Is this the right
> way to
> > > go?
> > >
> > > regards, Julián Garrido
> > >
> > >
> > > 2014/1/17 Enol Fernández del Castillo via IBERGRID-RT <
> > > helpdesk-ibergrid at rediris.es>
> > >
> > > > Hi Julián,
> > > >
> > > > In principle your account is now active.
> > > > Are you getting any error in that page? Username is your email
> address.
> > > >
> > > > Cheers
> > > > Enol.
> > > >
> > > >
> > > > On Fri, Jan 17, 2014 at 9:42 AM, Julián Garrido <
> > > > helpdesk-ibergrid at rediris.es> wrote:
> > > >
> > > > >
> > > > > Fri Jan 17 09:42:19 2014: Request 558 was acted upon.
> > > > > Transaction: Ticket created by jgarrido at iaa.es
> > > > > Queue: Support
> > > > > Subject: access to ibercloud
> > > > > Owner: Nobody
> > > > > Requestors: jgarrido at iaa.es
> > > > > Status: new
> > > > > Ticket <URL: https://rt-
> ngi.rediris.es/Ticket/Display.html?id=558 >
> > > > >
> > > > >
> > > > > Hi,
> > > > >
> > > > > I register some time ago in https://cloud.ibergrid.eu/ using
> the
> > user
> > > > > jgarrido at iaa.es
> > > > > Despite I can log in and see my profile (
> > > > > https://cloud.ibergrid.eu/profiles/profile), I cannot go
> through
> > this
> > > > > page (
> > > > > https://cloud.ibergrid.eu/horizon).
> > > > >
> > > > > Is there any additional step I should request for to enable my
> > account?
> > > > >
> > > > > Best regards, Julián Garrido
> > > > >
> > > > > _______________________________________________
> > > > > Ibergrid-support mailing list
> > > > > Ibergrid-support at listas.cesga.es
> > > > > https://listas.cesga.es/mailman/listinfo/ibergrid-support
> > > > >
> > > >
> > >
> > > _______________________________________________
> > > Ibergrid-support mailing list
> > > Ibergrid-support at listas.cesga.es
> > > https://listas.cesga.es/mailman/listinfo/ibergrid-support
> > >
> >